1. Introduction

At RetailWareHouse Online, we strive to ensure that your order is delivered safely and promptly. This Shipping Policy outlines the terms and conditions for shipping your purchases from our online store. By placing an order, you agree to the terms outlined here.

2. Shipping Destinations

We ship nationwide.

3. Shipping Rates

Shipping cost starts at $200, depending on weight and destination of package.

4. Processing Time

Processing time: 10-15 business days.

5. Shipping Methods & Delivery Times

We partner with trusted carriers to deliver your orders. Delivery times may vary based on your location.

6. Tracking Your Order

Once an order is shipped, an email is sent within 48 hours, confirming such. (24-hour period is allowed for the possibility of change/modification by the customer.)

7. Delivery Issues

If tracking status shows “Delivered” but you have not received your package, please contact Customer Service immediately.

8. Failed Deliveries & Incorrect Address

It is your responsibility to provide an accurate shipping address. RetailWareHouse Online is not responsible for failed deliveries due to incorrect or incomplete addresses provided at checkout.
If a package is returned to us due to an incorrect address, you will be responsible for any additional shipping costs to resend the package.

9. Undeliverable Packages

In cases where a package is undeliverable or returned to us, you will be contacted to arrange redelivery. Additional shipping fees will apply.
All undelivered packages will be kept for 30 days before being dismantled.